Terms of service

Terms of Service

Last Updated: 1 May 2026

Welcome to Bliss Box™. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General

Bliss Box™ reserves the right to update, modify, or replace these Terms at any time. Changes will take effect immediately upon being published on this website.

It is your responsibility to review these Terms periodically.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or you have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will use this website only for lawful purposes.

3. Products & Availability

We make every effort to display our products, descriptions, and images as accurately as possible.

Some products, gift boxes, colours, styles, packaging, or designs may vary from those shown on our website. Where applicable, products may be uniquely curated while maintaining the advertised product category or purpose.

All products are subject to availability.

We reserve the right to discontinue or limit the quantity of any product without prior notice.

4. Pricing

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

Prices may change without prior notice.

Although we strive for accuracy, errors in pricing or product information may occasionally occur. If this happens, we reserve the right to cancel or correct the order before dispatch.

5. Orders

Submitting an order does not guarantee acceptance.

Bliss Box™ reserves the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel orders where fraud or misuse is suspected

  • Request additional verification before processing an order

If payment has already been processed for a cancelled order, you will receive a full refund.

6. Payments

Payments are processed securely through trusted third-party payment providers.

Bliss Box™ does not store your payment card information.

7. Shipping & Delivery

Delivery estimates are provided for convenience and are not guaranteed.

While we work with reliable courier partners, delays caused by couriers, weather, public holidays, or circumstances beyond our control may occur.

Further information is available in our Shipping Policy.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Refund Policy.

Please review this policy before making a purchase.

9. Intellectual Property

All content on this website, including but not limited to:

  • Bliss Box™ branding

  • Logos

  • Product images

  • Website design

  • Graphics

  • Text

  • Product descriptions

  • Marketing content

is the property of Bliss Box™ and may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Bliss Box™ shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes relating to these Terms or your use of this website shall be subject to the applicable South African laws and courts.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Bliss Box™

Email: blissboxza@gmail.com

We aim to respond to enquiries within 1–2 business days.