Shipping Policy

Last Updated: 1 May 2026

Thank you for shopping with Bliss Box™. We are committed to delivering your order with care and ensuring every purchase arrives beautifully presented.

Order Processing

Every Bliss Box™ is thoughtfully curated and carefully packed to create a special unboxing experience just for you.

Because each box is individually prepared with care, orders require additional processing before dispatch. We take the time to ensure every order meets our quality standards before it leaves us.

Shipping

We currently ship throughout South Africa.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

As every Bliss Box™ is uniquely curated, please allow 8–15 business days for your order to be carefully prepared, packed, and delivered.

While many orders may arrive sooner, delivery times can vary depending on your location, courier operations, and periods of high demand.

We appreciate your patience as we create a beautifully curated experience that's worth the wait.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, Bliss Box™ may offer free shipping promotions. Any applicable terms and conditions will be displayed on our website.

Delivery Delays

Although we work with trusted courier partners, occasional delays may occur due to circumstances beyond our control, including:

• High order volumes

• Public holidays

• Severe weather conditions

• Courier operational delays

• Incorrect or incomplete delivery information provided at checkout

Bliss Box™ is not responsible for delays caused by third-party courier services, but we will gladly assist you in tracking your order where possible.

Incorrect Shipping Information

Please ensure that your shipping details are accurate before placing your order.

Bliss Box™ cannot be held responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete delivery information supplied by the customer.

Lost or Damaged Orders

If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date.

Please include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging (if applicable)

We will work with our courier partner to investigate the issue and, where appropriate, arrange a replacement or other suitable resolution.

International Shipping

At this time, Bliss Box™ ships within South Africa only.

Should international shipping become available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions about your order or this Shipping Policy, we're here to help.

Bliss Box™

Email: blissboxza@gmail.com

We aim to respond to all enquiries within 1–2 business days.